Returns & Exchanges

At Express Delivery in 1 HR, we strive for complete satisfaction with every rapid order. If your purchase doesn't meet your expectations, we offer a streamlined 14-day return window for most general retail items in their original condition.

Return Process

• 1.
  Initiate Request

  Log into your account and select the order you wish to return to generate a digital return authorization within 14 days of delivery.

• 2.
  Prepare the Item

  Ensure the product is unused, in its original packaging, and includes all tags and documentation provided during the 1-hour delivery.

• 3.
  Schedule Pickup

  Choose a convenient time slot for our courier to collect the item from your doorstep, maintaining our commitment to speed and convenience.

• 4.
  Receive Refund

  Once our team verifies the item's condition at the hub, your refund will be processed back to your original payment method within 3-5 business days.